SMS Terms & Conditions

Effective Date: 01/15/2025
Last Updated: 03/31/2026

1. Program Description

By opting in to receive SMS (text messages) from The Thomas Agency Inc (“we,” “us,” or “our”), you agree to receive informational and account-related text messages regarding your account(s), including payment reminders, notifications, responses to inquiries, and compliance-related communications.

Message frequency varies based on account activity and interactions.

2. Consent to Receive Text Messages

By providing your mobile number and opting in, you consent to receive SMS messages from The Thomas Agency Inc, including messages sent using automated technology, as permitted by law.

Providing consent to receive text messages is not required to communicate with us. You may contact us by phone, mail, or email instead.

3. Debt Collection Disclosure

Messages may be sent in connection with the collection of a debt. Any information obtained will be used for that purpose.

4. Message Frequency

Message frequency will vary depending on account status, user interaction, and compliance requirements.

5. Opt-Out Instructions

You may opt out at any time by replying STOP. You will receive one final confirmation message.

6. Help

Reply HELP for assistance, or contact us:

Phone: (207) 772-4659 or (800) 639-2408
Email: info@TheThomasAgencyInc.com
Mail: PO Box 6759, Portland, ME 04103

7. Cost & Carrier Disclaimer

Message and data rates may apply. Wireless carriers are not responsible for delayed or undelivered messages.

8. Supported Carriers

Supported by most major U.S. carriers including AT&T, Verizon, and T-Mobile. Availability may vary.

9. Privacy

Your data is handled according to our Privacy Policy. We do not sell or share your mobile number for marketing purposes.

10. Device Security

SMS messages may be accessible to others with access to your phone. Notify us immediately if your device is compromised.

11. Changes to Terms

We may modify these terms at any time. Updates will be posted on this page.

12. Governing Law

These terms are governed by applicable federal law and the laws of the State of Maine.