Debt Collection Services
The Thomas Agency offers a variety of Products and Services.

Since 1927, The Thomas Agency has provided third-party debt collection services and accounts receivable management outsourcing solutions to creditors and businesses throughout New England.


Our Debt Collection Services Include:

  • Traditional Third Party Debt Collection Services
  • Account Reporting to the National Credit Reporting Agencies
  • Skip Tracing
  • Account Referral for Legal Action
  • IVR and Live Agent Calling Campaigns

Our Accounts Receivable Management Outsourcing Solutions Include:

  • Day Zero Self-Pay Processing
  • Financial Assistance Application Processing and Management
  • Budget Account Processing and Management
  • Early Out Account Resolution
  • Legacy System Account Resolution
  • Insurance Billing and Follow-Up
  • Liability Claim Processing
  • Workers Compensation Claim Processing
  • Temporary Staffing

The Thomas Agency has been recognized by and affiliated with the following: